Vonage Business Communications Support

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Telephone Keypad CodesVonage Business offers keypad codes for checking voicemail, blocking caller ID, dialing an international number, and logging in to a call queue.
Grandstream HT801 ATA SetupThe Grandstream HT801 is an Analog Telephone Adapter (ATA) that allows analog phones to be used with Vonage.
Add a Phone to an ExtensionSuper Users and Account Admins can request adding phones to an extension on the account.
Yealink Phone SetupYealink phones that are purchased from Vonage will be sent to you fully provisioned or set up and ready to use.
Panasonic TGP600 Phone SetupPanasonic phones that are purchased from Vonage Business will be sent to you fully provisioned, or set up, and ready for use.
Polycom VVX Series Phone SetupPolycom VVX Series IP phones purchased from Vonage Business are sent to you fully provisioned, or set up, and ready for use.
Panasonic Phone Setup
Conference Phones
Firmware Updates on Polycom PhonesBeginning Wednesday, April 6, 2022, Vonage will be performing incremental updates for customers utilizing previous versions of Polycom Firmware.
Polycom Expansion Modules (Sidecars)Compatible Polycom expansion modules/consoles or sidecars with Vonage phones.
Preferred PhonesFor a phone to work with Vonage Business’ service, it must be a SIP (session initiated protocol) capable phone.
Update Device SIP PasswordsDescribes how to update SIP passwords on your devices and softphones to secure your VoIP communications.