The Grandstream HT802 is an Analog Telephone Adapter (ATA) that allows analogue phones to be used with Vonage. A Factory Reset is needed when used with a prior service or moving to a different extension.
Contact Customer Care at 1300 10 81 84 for assistance to add a Grandstream device to an extension.
One-Way or No-Way Audio |
Disable SIP ALG and the SPI firewall. |
ATA Not Powering On |
Check that the ATA is plugged in and powered on by an AC power adapter. |
Unable to Make Outbound Calls |
Disable SIP ALG and the SPI firewall. |
Calls Drop After a Few Seconds or Minutes |
Disable SIP ALG and the SPI firewall. |