On-Demand Call RecordingVonage Business’ On-Demand Call Recording is a feature that records calls with the touch of a few buttons.
Remove Services Mid-Billing CycleAs a Vonage customer, you can remove services at any time.We do not offer prorated refunds when services are removed mid-billing cycle.
Add a Phone to an ExtensionSuper Users and Account Admins can request adding phones to an extension on the account.
Custom Tags for Extensions/Phone NumbersAssign a descriptive Custom Tag (also referred to as a Label) to an extension or phone number, including those used with your Call Group, Call Queue, and Virtual Receptionist.
Global Calling PlansGlobal Calling Plans offer Minute Bundles that can be used account-wide to call 52 countries for a fixed price.
Remove a Premium ServiceA Super User or Administrator must contact us to assist with the removal of a premium service.
Set Bulk Permissions by User TypePermissions can be set by user type account-wide for certain services/features. These permissions indicate which settings a user type can manage within a feature/service group.
System for Cross-Domain Identity Management (SCIM)The System for Cross-domain Identity Management (SCIM) API is a free Single Sign-On (SSO) add-on that enables automatic provisioning of User Profiles on an Identity Provider (IDP) into Vonage Business or other cloud-based applications.