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Call Flip

Updated: 4/23/2024 6:36 AM

While on an active call, you can move a call to a different device that is assigned to the same extension on your Vonage Business account without interrupting your call.

IMPORTANT: You cannot flip a call if you are on a 3-Way Call, Conference Call, On Hold, or Call Monitoring is active. 
 

From Desktop or Mobile App to Desk Phone
  1. Pick up your desk phone handset.
  2. Dial *44.
From Desk Phone to Desktop or Mobile App
Desktop App
  1. Sign in to Desktop App.
  2. Click Calls, then click the Call Flip iconCall Flip.
Mobile App
  1. Sign in to the Mobile App.
  2. Tap  Keypad, then tap the Call Flip icon Call Flip.

NOTE: If you have any issues with the Call Flip feature, you can alternatively use the Call Park feature.

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