Certain rules apply when dialling toll free numbers. If you or your employees have trouble reaching a toll free number, review the following information for possible solutions.

• You may not be able to call toll free numbers if your caller ID is blocked. If this is the case, the call might be rejected automatically.
• For instructions on how to change your outbound caller ID either at the extension level or for your entire account, refer to PBX Settings in your Online Account.