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Recovery Fee (RCIP)

Updated: 4/19/2024 2:27 AM

The Regulatory, Compliance and Intellectual Property (RCIP) Fee covers regulatory, legal, intellectual property, and compliance-related expenses, including those related to customer privacy protection, anti-fraud protection, number portability, and innovation, all of which enable our services to enhance your communication experience.

The RCIP Fee is not a government-mandated fee. It is a Vonage fee used to specifically cover some of the costs associated with:

  • Compliance with regulatory agencies' requirements.
  • Ensuring customers can readily transfer their number to and from Vonage.
  • Gaining and protecting patents, filing global trademark and copyright registrations, and investigating, tracking, and attempting to prevent fraudulent activity.
  • This $3.50 taxable fee is assessed monthly on extensions (Unlimited, Mobile Unlimited, Metered, Virtual Extension, or Vonage CX Cloud - Contact Center Extension), company numbers, toll-free numbers, international numbers, and conference bridge services.

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