If you need to change the company name associated with your Vonage account, whether due to a legal name change or because your company has been acquired by another business, you must submit a request to Vonage for review and processing.
Only a Super User or Administrator can request a Company Name change.
If you are the owner of the business and need to update your Vonage account due to a legal company name change, please contact Vonage through one of the following options:
Once our team has initiated the process, you will receive the required documentation. Please complete the form and reply to the same email thread with the completed documents attached. This ensures our Billing team can review and process your request as quickly as possible.
Please provide the following documents:
If all or part of your business has been acquired by another company, please contact Vonage using one of the following options:
Once our Billing team reviews your request, you will receive an email from support@vonagebusiness.co.uk (for UK) or from billing@vonagebusiness.com.au (for AU) containing an Assignment document.
Please follow these steps:
Once received, our team will continue processing the company name change request.