Linksys routers purchased from Vonage Business are delivered and ready for use. If you purchased the device from a third party, specific network settings must be adjusted.

Certified devices

Devices that have been certified by Vonage are guaranteed to work with your Vonage service and can be purchased from a retailer. Certified Netgear routers include:

Adjust Network Settings

The following steps apply to any Linksys device, but it is recommended that you purchase a certified model if you continue to experience issues.

NOTE: The WAN port must be connected before you can sign in to the router.

1. Open a web browser on a computer connected to the router and then enter 192.168.1.1 in the Address bar.
2. Read the License Terms on the welcome page and click Next.
3. Unmark the option Install future router updates automatically (recommended) and then click Next.
4. Set your wireless settings and click Next.
5. Enter a password and hint for your router and click Next.
6. Click the Left Arrow (top left) to go back to the main menu.
7. Go to Router Settings and click Connectivity, then click the Administration tab.
8. Go to Application Layer Gateway and unmark the option for SIP, then click OK.