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Polycom Expansion Modules (Sidecars)

Updated: 4/19/2024 2:36 AM

This article provides information about Polycom expansion modules/consoles (also referred to as "sidecars") compatible with supported Vonage Business hardware.

To configure speed dial keys on any Polycom Expansion Module, hold down one of the empty line keys. A dialogue will appear on the screen prompting for the fields to set up a new directory entry. Directory entries will populate on available line keys in order of the “Favorite Index” or “Speed Dial Index.” A lower index will be prioritized or populated first.

Once configured, line keys can be used as speed dial or quick button transfer keys. The Default Transfer Method is an Attended Transfer. To complete a quick Blind Transfer, press the Blind option after selecting Transfer.

  1. Press and hold a line key to edit or add a directory entry.
  2. Contact is the phone number or extension that will be dialled. The contact information is the only field that is required.
  3. The Index (Favorites or Speed Dial) is not necessary but can be used to prioritize certain contacts at the top of the list.
  4. Save the contact, and the entry populates on the next available line key.
 
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Polycom VVX Colour Expansion Module

  • Designed for use with VVX models: 250, 350, and 450.
  • 28 illuminated bi-colour programmable line keys, with 3 Page view, for a total of 84 additional line appearances or speed dials. Daisy chain up to 2 modules.
  • 4.3' TFT (480 x 272) LCD screen.
  • Polycom VVX Colour Expansion Module Datasheet
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VVX Paper Expansion Module

  • Designed for use with VVX models: 250, 350, and 450.
  • 40 illuminated bi-colour LED keys programmable line keys
  • The ability to add up to three modules to a single host phone, for a total of 120 extra line appearances or speed dials
  • VVX Paper Expansion Module Datasheet
Poly_E-Expansion_Module_image

E Expansion Module

  • Designed for use with Edge E models: E400, E450, E500, and E550.
  • 5” color LCD screen.
  • 22-line keys and 3 pages.
  • Up to 66 contacts per expansion module.
  • Programmable line keys and a simple, intuitive user experience.
  • Polycom E Expansion Module Data Sheet

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