1. Sign in to the Admin Portal.
2. Click Phone System, then click Call Blocking.
3. Go to Quick Rules and mark options to block the following:
    

   Block Outbound International Calls	Prevents calls to any international location.
   Block 411	Prevents calls to 411.
   Block Calls from Callers without Caller ID	Prevents you from receiving inbound calls that do not have Caller ID information.
   Block Outbound North American Metered Calls	Prevents you from placing calls to U.S. Territories outside of the continental United States that result in additional charges (for example, Puerto Rico).

4. Click Save.
   
   NOTE: Once international outbound calling is disabled, you must Contact Us to enable it again.

1. Sign in to the Admin Portal.
2. Click Phone System, then click Call Blocking.
3. Go to Rule List and click Add Rule.
4. Complete the following fields:
    

   International Phone Number	Mark this option to set rules for international numbers. NOTE: Do not mark if setting rules for domestic calling.
   Rule/Number	Enter any combination of a country or area code and phone number. NOTE: Higher restrictions override. For example, if area code and prefix 662-624 are blocked, yet another rule blocks the complete area code 662, all calls for area code 662 are blocked.
   Type	Select from the following options:   Blocked Exempt
   Call Direction	Select from the following options:   Both Inbound Outbound
   Apply to All or Specific Extensions	Identifies if your rule applies to all or specific extensions.
   Owner	Populates automatically based on your user type.

1. Sign in to the Admin Portal.
2. Click Phone System, then click Call Blocking.
3. Hover over the rule you want to manage and select an option:
    

   Remove	Deletes the rule.
   Toggle Status	Click to set a rule as Active or Inactive.
   Edit	Modifies an existing rule.

4. Click Save.

1. Sign in to the Admin Portal.
2. Click Phone System, then click Call Blocking.
3. Hover over the rule for the blocked number and click the Trash icon.
4. Click Save.

Call Logs in Company Summary displays the status of blocked calls in the Result column.

1. Sign in to the Admin Portal.
2. Click Reports, then click Company Summary. 
3. Hover over the Call Direction you want to view and click the Magnifying Glass icon.
4. Scroll to the Call Log (bottom of page).
5. Determine which call you want to block and click the Create Call Blocking Rule icon next to the call.

NOTE: Intra-PBX extensions cannot be blocked.

1. Sign in to the Desktop App.
2. Click the Avatar/initials (top left), then click Settings.
3. Click Call Blocking.
4. Go to Quick Rules and mark the option for Block Calls from Callers without Caller ID, if applicable.

NOTE: If outbound international calling is disabled, contact your Account Administrator for assistance.

1. Sign in to the Desktop App.
2. Click the Avatar/initials (top left), then click Settings.
3. Click Call Blocking.
4. Click Add Rule and then complete the following fields:
    

   International Phone Number	Mark this option to set rules for international numbers. NOTE: Do not mark if setting rules for domestic calling.
   Rule/Number	Enter any combination of a country or area code and phone number. NOTE: Higher restrictions override. For example, if area code and prefix 662-624 are blocked, yet another rule blocks the complete area code 662, all calls for area code 662 are blocked.
   Type	Select from the following options:   Blocked Exempt

1. Sign in to the Desktop App.
2. Click the Avatar/initials (top left), then click Settings.
3. Click Call Blocking.
4. Hover over the rule for the blocked number and click the Trash icon.
5. Click Save.